Terms of Service

Welcome to Eastern Voyages! These Terms of Service (“Terms”) govern your use of our website, www.easternvoyages.com (“Site”), and the services provided by Eastern Voyages (“we,” “us,” “our”). By accessing or using our Site and services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

2. Services Provided

Eastern Voyages offers travel and adventure services, including but not limited to, tour bookings, travel planning, and adventure experiences in Northeast India.

3. Eligibility

You must be at least 18 years old to use our services. By using our Site and services, you represent and warrant that you meet this age requirement.

4. Booking and Payment

  • Booking: To make a booking, you must provide accurate and complete information. You are responsible for ensuring that all details are correct.
  • Payment: Payment for services must be made as specified during the booking process. We accept various payment methods, which will be detailed on our Site.
  • Confirmation: Your booking is not confirmed until you receive a confirmation email from us.

5. Cancellation and Refunds

  • Cancellation by You: If you need to cancel your booking, please contact us as soon as possible. Our cancellation policy, including any applicable fees, will be outlined in your booking confirmation.
  • Cancellation by Us: We reserve the right to cancel bookings due to unforeseen circumstances. In such cases, we will offer you a full refund or an alternative arrangement.

6. User Responsibilities

  • Accurate Information: You agree to provide accurate, current, and complete information when making a booking or using our services.
  • Compliance: You agree to comply with all applicable laws and regulations when using our services.
  • Prohibited Activities: You agree not to engage in any activity that could harm our Site, services, or reputation, including but not limited to, hacking, spamming, or spreading malware.

7. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Eastern Voyages or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Eastern Voyages shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Eastern Voyages, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

  • Your use of and access to our services.
  • Your violation of any term of these Terms.
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on our Site and updating the effective date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law principles.

12. Contact Us

If you have any questions about these Terms, please contact us at:

India: Eastern Voyages Alakananda Apartments, Behind Rajiv Bhawan, G.S. Road, Guwahati- 781005, Kamrup, Assam Email: enquiry@easternvoyages.com

Singapore: Explore Northeast India Pvt. Ltd 101, Cecil Street, 424-10, Tong Eng Building, Singapore-069533

Thank you for choosing Eastern Voyages! We look forward to providing you with an exceptional travel experience.