Activities & experiences

Effective Date: 04-09-2024

Welcome to Eastern Voyages! By accessing and using this website, you agree to be bound by the following terms and conditions. If you do not agree with any part of this disclaimer, please refrain from using our website.

1. General Information

The information provided on www.easternvoyages.com is for general informational purposes only. While we strive to keep the information up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

2. No Professional Advice

The content on this website is intended to provide general information and should not be considered as professional advice.

3. Limitation of Liability

In no event shall Eastern Voyages, its directors, employees, or affiliates be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. We make every effort to keep the website up and running smoothly. However, Eastern Voyages takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

4. External Links

Our website may contain links to third-party websites or services that are not owned or controlled by Eastern Voyages. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

5. Travel-Related Information

The travel-related information provided on this website, including but not limited to travel itineraries, package details, and destination descriptions, is intended for informational purposes only. The actual availability of packages, services, and accommodations may vary, and we advise customers to confirm all details at the time of booking. We do not guarantee that any specific product or service will be available at the time of your booking. The availability of hotels, tours, and other services is subject to change and may depend on factors beyond our control.

6. Pricing Information

All prices listed on www.easternvoyages.com are subject to change without notice. While we endeavour to provide accurate pricing information, we cannot guarantee that the prices listed will be current or applicable at the time of booking. Prices may vary based on seasonal demand, availability, or changes in service provider rates.

7. Testimonials and Reviews

The testimonials, reviews, and feedback published on this website reflect the individual experiences of those who have used our services. These testimonials and reviews are personal opinions and do not necessarily represent the views of Eastern Voyages. We do not claim that these experiences are typical or that they represent all customers' experiences.

8. Intellectual Property

All content, including but not limited to text, graphics, logos, images, and software, on this website is the property of Eastern Voyages or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

9. Changes to This Disclaimer

We reserve the right to modify this disclaimer at any time without prior notice. Any changes will be posted on this page with an updated effective date. By continuing to use the website after any changes are posted, you accept and agree to the modified disclaimer.

10. Governing Law

This disclaimer and your use of the website are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this disclaimer shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam, India.

11. Contact Us

If you have any questions or concerns about this disclaimer or any other aspect of our website, please contact us at:

Eastern Voyages
Office Add. : Unit 4C, Tribeni Apartment,
Madhabdebpur, Rehabari, Guwahati, Assam - 781008
Email : enquiry@easternvoyages.com
Phone : +91-9354577649

Effective Date: 04-09-2024

At Eastern Voyages, we respect and protect the privacy of our users. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal information.

1. Information We Collect

We collect personal information from you when you:

• Visit our website.
• Make a booking or inquiry.
• Sign up for newsletters or other services.
• Participate in surveys, contests, or promotions.

The information we collect may include:

• Personal Details: Name, email address, contact number, address, and other identifying information.
• Payment Information: Credit/debit card details or other payment information.
• Travel Details: Preferences, travel itinerary, passport information, etc.
• Technical Data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the information we collect for:

• Processing bookings and delivering our services.
• Communicating with you regarding your bookings, inquiries, or promotions.
• Improving our website, services, and user experience.
• Complying with legal obligations and resolving disputes.
• Sending newsletters, promotional offers, and updates if you have opted in.

3. Sharing Your Information

We may share your personal information with:

• Service Providers: Hotels, transport services, and other third parties necessary to fulfill your travel arrangements.
• Legal Authorities: To comply with legal obligations or protect our rights.
• Marketing Partners: If you have consented to receive promotional material.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

4. Data Security

We implement reasonable security practices to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and for targeted advertising. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for the processing of your data.
• Opt-out of marketing communications at any time.

To exercise your rights, please contact us at enquiry@easternvoyages.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Final Points

Although we try our best to ensure that your personal data is kept safe, we cannot guarantee any information disclosed online is secure. You therefore must accept the risks of sending information online over the internet and do not hold us responsible, providing we have been acting according to our privacy policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Eastern Voyages
Office Add. : Unit 4C, Tribeni Apartment,
Madhabdebpur, Rehabari, Guwahati, Assam - 781008
Email : enquiry@easternvoyages.com
Phone : +91-9354577649

Effective Date: 04-09-2024

Welcome to Eastern Voyages! Please read our Reservation Policy carefully, before making any bookings. By making a reservation with us, you agree to the following terms and conditions:

1. Reservation Process

Booking Inquiry: Reservations can be made through our website, via email, or by calling our customer service. Upon receiving your inquiry, we will provide you with a detailed itinerary, pricing, and availability.

Confirmation: To confirm your reservation, we require a deposit as specified in the booking confirmation. The remaining balance must be paid as per the payment schedule provided at the time of booking.

Deposit: A non-refundable deposit of 10% is required to secure your booking. This deposit will be deducted from the total cost of your trip.

Payment Methods: We accept payments through credit/debit cards, bank transfers, and other methods as specified on our website. All payments must be made in Indian Rupees (INR) unless otherwise specified.

2. Pricing and Inclusions

Package Prices: All prices quoted are per person unless stated otherwise. Prices are subject to change without prior notice and are based on the current rates, taxes, and exchange rates. Any increase in these costs will be reflected in your final payment.

Inclusions: The cost of your trip includes only those items and services specified in your itinerary. Generally, this may include accommodation, transportation, meals, and guided tours. Optional activities, entry fees, and other personal expenses are not included unless stated.

Exclusions: Items not explicitly mentioned as included in the package, such as visas, insurance, personal expenses, and optional tours, are the responsibility of the traveller.

3. Cancellation Policy

Cancellation by Client: If you need to cancel your reservation, please notify us in writing as soon as possible. The following cancellation charges will apply:

• More than 60 days before departure: 15% of the total cost.
• 41 to 50 days before departure: 50% of the total cost.
• 31 to 40 days before departure: 75% of the total cost.
• Less than or equivalent to 30 days (One Month) before departure: 100% of the total cost.

Cancellation by Eastern Voyages: We reserve the right to cancel any reservation at our discretion due to unforeseen circumstances, including but not limited to natural disasters, political instability, or low enrolment. In such cases, you will receive a full refund of all payments made to us, or the option to transfer to another trip.

Refunds: Refunds will be processed within 15-30 days of the cancellation notice. Please note that the initial deposit is non-refundable, and certain costs, such as permits or airline tickets, may be non-refundable or subject to the terms of the supplier.

4. Amendment Policy

Changes by Client: If you wish to make any changes to your booking after confirmation, such as altering travel dates, accommodation, or the itinerary, please contact us as soon as possible. We will do our best to accommodate your request, but please note that changes are subject to availability and may incur additional costs.

Changes by Eastern Voyages: In the unlikely event that we need to make changes to your itinerary or services due to circumstances beyond our control, we will notify you as soon as possible and offer suitable alternatives. If no suitable alternative is available, we will offer a refund for the portion of the trip that was affected.

5. Travel Insurance

Recommendation: We strongly recommend that all travellers purchase comprehensive travel insurance that covers trip cancellations, medical emergencies, personal liability, and loss of personal belongings. Please check the policy carefully to ensure that it meets your needs.

Liability: Eastern Voyages is not liable for any loss, injury, or damage sustained during your trip. Insurance claims should be filed directly with your insurance provider.

6. Special Requirements

Health and Fitness: Some trips may require a certain level of physical fitness. It is your responsibility to ensure that you are medically and physically fit to participate in the activities included in your itinerary.

Accessibility: If you have any specific accessibility needs, please let us know in advance so we can assess the feasibility of your request and make necessary arrangements.

7. Travel Documents

Passports and Visas: It is the traveller’s responsibility to ensure that they have valid passports, visas, and other necessary travel documents. Eastern Voyages cannot be held responsible for any issues arising from improper documentation.

Permits: For certain destinations, special permits may be required. We will assist you in obtaining these permits, but it is your responsibility to provide the necessary information and documentation.

8. Client Conduct

Behaviour: We expect all clients to behave respectfully towards fellow travellers, guides, and locals. Any conduct deemed inappropriate or disruptive may result in termination of your trip without refund.

Responsibility: You are responsible for your own actions and any damage caused by your actions during the trip. Any costs incurred as a result of such actions will be your responsibility.

9. Dispute Resolution

Governing Law: This Reservation Policy is governed by and construed in accordance with the laws of India.

Dispute Resolution: In the event of any disputes arising from or in connection with this policy, the parties agree to seek resolution through good faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts in Guwahati, Assam, India.

10. Contact Information

If you have any questions or concerns regarding this Reservation Policy, please contact us at:

Eastern Voyages
Office Add.: Unit 4C, Tribeni Apartment,
Madhabdebpur, Rehabari, Guwahati, Assam - 781008
Email: enquiry@easternvoyages.com
Phone: +91-9354577649